You’re having problems with your Hisense TV black screen? This article will give you a step-by-step guide on how to troubleshoot and fix one very common cause for this problem.
One very common cause of no pictures or images on the screen of your Hisense TV (called the Black Screen of Death, which is a very common problem that affects LCD TVs at some point) is a faulty T-Con board. also, check out our post-Fix Hisense TV Remote Not Working.
How to Fix Black Screen on a Hisense TV?
Solution 1: Check your TV Power State
In order to fix this black screen problem, check the TV’s red light before you attempt any troubleshooting steps. TV screens are black only when they aren’t turned on. To make sure the power led light turns on when you turn the TV on, you should check that it does so.
Solution 2: Power Cycle
Fixing this issue can be done so easily using this method. It is possible to power cycle your TV in order to drain the residual power from it and restart it from scratch. A power-cycling of the TV fixed the black screen for many Hisense users. The issue may not be resolved in one go if you follow this step two times.
- Firstly, Turn Off your Hisense/Hisense Roku TV
- Wait for 10 minutes after unplugging the tv power cord from the outlet.
- Plug the cord back in.
- See if the black Screen has been fixed by turning the TV on.
I hope you were able to fix the black screen with this step. If it’s still there, you can use the other method.
Solution 3: Faulty T-CON Board
You may be facing this problem because of a faulty T-CON board if you have tried power cycling the TV and the problem persists. In view of the fact that black screens are a sign of faulty T-CON boards.
In the case that you get black after turning on the TV, make sure it’s powered on and if it’s not, get in touch with a technician and have them check the T-con board.
Solution 4: Check the Wires
If the black screen persists, try power cycling the television. If nothing happens, inspect the wiring because a loose wire could be causing the issue. Make sure any loose wires are plugged into the port properly. If you don’t find any loose wires, unplug the wires from the tv and plug them in properly.
Verify that all the cables are in good condition as well. The first thing you should do if you discover any faulty or damaged wire is to replace it quickly and then check whether or not the black screen continues.
Solution 5: Hisense TV: Check for Damaged Backlight
The issue is still not resolved despite all my efforts. The black screen may still be caused by low backlight or poor brightness on your TV, so to check and troubleshoot this, follow these steps:
- Play anything on your Hisense TV.
- Using a flashlight, light the screen of your television using the switches on the power strip, and check if you can see the content or anything else on it.
- The content will appear if the blacklight is damaged on your television.
An issue with the TV’s backlight prevents the picture from appearing on the screen and it goes black. You should replace the backlight with a repair or service center.
Solution 6: Check HDMI Port Connection
The black screen may have been caused by you choosing the wrong HDMI port input. Follow the steps below to fix this problem.
- Identify the HDMI cables connected to your source device at the back of the screen.
- Make a note of the HDMI port number on the side of the port that is connected.
- Now, on your Hisense remote, press the ‘Source’ button and navigate towards the port number.
- Select it and check if the black screen is replaced by the content from your source device.
Solution 7: Factory Reset
You should perform a factory reset as soon as possible if you’re still experiencing black screens on your Hisense Roku tv. Follow the steps below to factory reset your Hisense TV.
Step 1: Press the * option button on your Roku remote four times. This will read out the menus so that you can access settings with a black screen on your Hisense Roku TV.
Step 2: Press the home button on your Roku remote.
Step 3: Scroll down and select settings.
Step 4: Now scroll down and select the system.
Step 5: Go down and select Advanced system settings.
Step 6: Select factory reset.
Step 7: Scroll down and select factory reset everything.
Check whether the black screen issue has been resolved after factory resetting your Hisense TV.
Solution 8: Customer Support
After trying all the above fixes and methods for the black screen issue and still facing the issue, then you need to contact customer support. As soon as possible, contact customer service and you will receive an expert to troubleshoot your issue, offer a new tv, or offer a refund. The options you have will be determined by the TV’s warranty.
There have been several approaches explained in this article on how to fix the black screen on Hisense TVs. You can quickly and easily resolve this problem following the guide. We hope it is helpful for you.