Netflix Error Code ui-800-2 | Couldn't Connect to Netflix

Netflix error code UI-800-2 often appears on smart TVs, such as Roku, LG, Samsung, etc. If you receive a code UI-800-2, you need to delete or clear data stored on your device. When the cache data is refreshed most of the devices don’t have this issue anymore. A temporary bug on your device might also be to blame. This can be resolved with a simple reboot.

First, we’re going to explain some steps to fix the UI-800-2 error on Samsung TVs. Many Samsung TV owners have encountered this error code.

How to Fix Netflix Error Code ui-800-2 on Smart TV

1. Power cycle

All smart TVs fix Netflix error code UI-800-2 by performing a power cycle. The power cycle may be able to fix this problem if you’re experiencing it with your smart tv as well.

  1. Unplug your smart TV first and then turn it off.
  2. Turn off and remove the power socket from the wifi.
  3. Wait for 15 to 20 minutes.
  4. Once your Wi-fi has been fully booted, turn it on.
  5. Turn on your smart tv and connect to wifi.
  6. Open Netflix and start watching.

Netflix error code UI-800-2 can be fixed with this first tip. Please follow the remaining solutions below if the issue still persists.

Read: How to Fix Netflix Play Bar Won’t Go Away / Netflix Progress Bar Keeps Popping Up

Netflix Error Code ui-800-2 On Samsung TV

1. Reset Samsung Smart Hub

  1. Go to settings.
  2. Select the support option.
  3. Click on Self-diagnosis.
  4. Click Reset Smart Hub at the bottom of the page.
  5. For confirmation, enter your pin.

As soon as the reset has been completed, launch Netflix to see if the error code UI-800-2 has been fixed.

If the problem persists, contact the Samsung customer service team.

Sign out of Netflix/Reset Netflix During Error UI800 2

If you are experiencing the error code UI-800-2 or another screen in Netflix, you can reset the settings. Please follow the steps below to reset/sign out/deactivate your account.

  1. Choosing “more details” will show you more details.
  2. Choose reset/sign out/deactivate at the bottom of the page.

You can fix this issue by pressing the combination of buttons listed below if you’re on an alternate screen.

You can now select Reset/Signout/Deactivate by pressing the button sequence Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, UpNow select reset/signout/deactivate.

Once the reset has been completed, log in to Netflix and check if you’re still experiencing an error.

Fix Netflix Error Code ui-800-2 on Roku

1. Reset Roku Device

Netflix error code ui-800-2 can be fixed by restarting your Roku device. Here’s how to fix Error UI 800 2 on Roku by following the steps below.

  1. Disconnect your Roku device from the power source.
  2. You need to wait for 10 minutes.
  3. Then, turn on Roku by plugging it in.
  4. Start Netflix and check whether the error code UI-800-2 is fixed.

2. Clear cache on Roku

You can fix Netflix error code UI800 2 by clearing the cache on the Roku device. Here are the steps to clear the cache.

  1. On the Roku remote, press the home screen.
  2. Press the following button combination.
  3. Press home 5 times, press up, rewind 2 times, fast forward 2 times.
  4. Roku will now restart.
  5. Open Netflix and check if the problem has been fixed or not.

Fix Netflix Error Code ui 800 2 on LG TV

A power cycle is the most effective fix for Netflix error code UI-800-2 on LG TVs.

  1. Remove the power cord from the LG TV.
  2. Now hold down the power button for a few seconds on your TV.
  3. You need to wait for 10 minutes.
  4. Turn on your LG smart TV by plugging it in.
  5. Open Netflix and see if the error code ui800-2 has been fixed.

The solution to Netflix not working on LG TV, error code Ui 800 2, should work if this does not. See our post on how to fix Netflix not working on LG TV.

Fix Netflix Error Code ui-800-2 on Fire TV

You can fix the error code UI 800 2 on fire TV by clearing Netflix’s cache and data. Follow the steps below to clear Netflix cached data.

  1. On your firestick or fire tv, go to Settings.
  2. Go to the applications section now.
  3. Choose the Manage installed application option.
  4. Choose Netflix from the list.
  5. First, select force stop.
  6. After that, clear your cache and data.
  7. Open Netflix and log in.

If you follow these steps, your Amazon Fire device will be fixed after the error code ui-800-2 is fixed.

Try Updating or Reinstalling Netflix App

Netflix error code ui-800-2 can also be fixed by updating your Netflix app. It’s possible that updating your Netflix app will fix this issue if you’re using an older version of Netflix.

You can also try uninstalling the Netflix app and restarting your computer. Your streaming device should now be installed with Netflix’s latest version. You can check if the error code ui-800-2 has been fixed by logging into your Netflix account.

In this case, you must contact your device manufacturer or Netflix support. The Netflix support team can assist you with Netflix error code ui-800-2 on your device.

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