Netflix not working on VU TV

These days, Netflix is one of the most widely used applications on the market. Currently, Netflix has over 220 million subscribers. Most of these subscribers use it on their phones or Sony TVs, LG TVs, or VU TVs, and one VU subscriber found that the app stuck on the start screen when they opened it. They are also experiencing crashes, freezing, and black screens while using Netflix.

Netflix is Not Working on VU Smart TV for a number of reasons. These include slow internet, malicious cached data, or temporary defects. This issue may occur if Netflix has a server problem in your area.

Here we will discuss why Netflix does not work on VU tv and how you can fix the problem, and we will give you a solution by the end of this article.

Why is Netflix not Working on My VU Smart TV?

It’s most likely that you’re having Internet problems because the Internet is down in your area. This rarely happens since Netflix is seldom disconnected. There is, however, a possibility that you are using an unaware VPN. When using an unaware VPN, the server cannot be reached.

In our discussion, we have considered some possible reasons, which are as follows:

Internet problem:

It is possible that Netflix will not be able to use any of the services if there is an Internet problem in your area. First, check if Netflix is working in your area.

Account Problem:

Sometimes the user’s account is blocked without him or her even being aware of it, and they can still access Netflix content. In that case, the user will not be able to access Netflix.

Older version of Netflix:

Although you may not have updated to the most recent Netflix version, there is still a possibility of difficulties.

Full memory:

If the memory in your VU tv has been used up completely, you may not be able to watch Netflix.


If Netflix is down or you are experiencing maintenance, you won’t be able to access any content. You will not be able to access any Netflix content during this period.

In that case, the best thing to do is wait until the Netflix engineer fixes the issue.

Easy to Fix Netflix Not Working on VU Smart TV

The first thing to do is to determine if an outage is occurring by checking Netflix’s Server online webpage. As another option, you can reboot your VU Smart TV to make your connection stronger.

There is no need to worry about false worries. Make sure your Netflix subscription is not expired, and reactivate it immediately if it is.

In case your problem cannot be solved after checking everything once, you can try one of the following solutions one by one. One of these solutions will definitely solve your problem.

Fix Your Internet Connection:

The slow internet is ignored by many Netflix users, who do not realize how damaging this issue can be. To check if your internet is working properly, you can use any application other than Netflix, such as Roku or Paramount Plus.

You can test your internet speed with a website like if you’re having trouble streaming content on Netflix. Alternatively, you can go to the menu on the VU remote. Click on the network option. Choose Test Connection or Network Test.

The following steps can help you fix the problem if your internet still doesn’t work:

  • Hard reset your router: As you mentioned above, this also requires a hard reset of the TV. The router must be unplugged and disconnected for at least 5 to 10 minutes after this time interval, it must be plugged back in, powered on, and waited until it was fully operational.
  • Reconnect all cables: Check that all the cables connected to your router and modem are properly connected.

In the case of a poor or slow internet connection, try moving your router closer to your VU TV for a faster and more reliable connection. Connect to the Internet using an Ethernet cable if that doesn’t work.

If none of these methods work, contact your internet service provider and let them know what’s wrong.

Unplug VU TV from Wall:

The most common way to fix the problem is to unplug your VU TV from the wall socket.

Here, it’s important to wait for the FULL 60 seconds. Be patient and wait at least a minute before plugging it in again.

Unplug TV Cable from the wall socket

The TV can be soft reset by following this simple step. Note that this is different from simply switching on and off the remote control!

When you plug the TV back in, you should be able to app work again.

This fix should work in about 80% of cases, but the remaining 20% can be tricky. Still, having trouble with your VU TV? Try the fixes below.

Check Netflix Servers:

The content delivered to Netflix’s users is primarily provided by Netflix’s servers. If you are getting random error messages on the platform, it could mean that Netflix’s servers are down. 

It is possible to confirm this by visiting third-party sites like Downdetector, which provide information about the current status of Netflix servers and past problems it has faced. 

As long as Netflix servers are down, all you can do is wait. You can’t fix any server-related problems yourself. 

Otherwise, follow the remaining steps below if Netflix servers are working fine.

Factory Reset VU TV

The above steps can not fix your VU TV issues. If none of these steps work, resetting your TV back to factory settings may fix the problem. If you factory reset your VU TV, any custom settings will be removed. Follow the steps below to Reset VU TV.

  1. On your VU remote, press the menu button.
  2. Select the Setting [Gear icon] in the upper right part of the screen.
  3. Then navigate through the menu select “Storage and reset”.
  4. Select the “Factory data reset” settings option. 
  5. click on “Factory data reset” again to confirm.
  6. Press “Erase everything” to finish and wait a few seconds for the: model to be completely restored.
  7. Once the factory reset has been completed, set up your VU TV.

Turn off VPN:

When streaming movies over VPNs such as Netflix, HBO Max, and Paramount+, there is a possibility that the VPN will interfere. A VPN allows you to bypass restrictions imposed by your ISP or other platforms on your network and protects your privacy. 

Turn off VPN

However, there are some VPNs that work inefficiently and can cause network slowdowns, especially if you connect to a slow server.


After trying all the troubleshooting steps listed in this article, if you are still unable to get Netflix working on your VU TV, please share your issue in the comments section below. One of our helpful readers may have a solution for you.

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