Fix Pictures Won’t Load On KIK

If you get an error picture that won’t load on Kik, it’s time to troubleshoot. As a general rule, you always want to make sure that your picture isn’t too large.

Kik will not load pictures that are bigger than 15 MB. If your picture is more than 15 MB, you’ll receive a picture that won’t load an error message. Kik Video Failed to Load”? Check out the post.

The next most common cause of this error is if the file type for your picture isn’t supported. Kik supports JPG, PNG, and GIF files.

What is KIK?

Kik is a social chat app that was launched in 2009 and gained rapid popularity. With Kik, you can chat with friends and connect with others by using your existing phone number.

Kik has more than 300 million registered users and is used by millions of people every day.

Since its inception, Kik has become the go-to platform for brands to engage with their target audiences. In this article, we will take a look at the different ways brands can use Kik to talk to their customers, get valuable insights and increase brand loyalty.

Why Pictures won’t load on Kik?

  • Your friend’s internet connection was poor while sending photos. Therefore, the pictures weren’t sent properly to you.
  • The picture your friend uploaded wasn’t finished.
  • You receive a crashed picture from a friend.

This may be the reason your friend’s photos won’t open. I’ll give you a couple of suggestions regarding fixing this issue.

8 Fix That Will Help You When Pictures Won’t Load On KIK

Fix 1: Check Your Internet Connection

Kik may not load pictures properly when you have a poor internet connection. Any internet-related app will run or load more efficiently with a high-speed connection.

Unplug Cable and Reboot Router

You must check the signal strength and signal quality of your Wi-Fi network. In such cases, contact your Internet Service Provider (ISP) or reboot your router. Simply unplug the main cable from your router for 1 Minute and reconnect it.

Want to Reset Kik Password Without Email? Check out this post.

Fix 2: Switch to Mobile Data

Whenever you are away from home and not in your home, but more likely in a public place or at a restaurant having a slow internet connection, then the device’s data should be used. Anybody can connect to the public Wi-Fi network in public places. In short, since the majority of people are connecting to the same internet, traffic will become congested and internet speeds will be slow.

Use Mobile Data

If you are using mobile data, you should disable or limit other background apps. This is because your data will be consumed more quickly. Therefore, only allow the Kik app to use your data.

Fix 3: Reload the Picture

Kik will not load photos unless you reload the message. It may be helpful to refresh the chat message again to create a connection with Kik and enable the pictures to load.

By simply closing the chat window and opening it again, you can continue the chat. Once this has been done, let the received image load properly.

Fix 4: Restart the Kik App

Sometimes Kik failed to load Picture because of a minor error in the app. The app may not function properly at first if it does not connect with the Kik server.

Restart the Kik App

Also, you may not receive your messages or media content as expected. Therefore, restart Kik. For this, you just need to close the Kik app and open it again.

Fix 5: Check Kik Server Status

Kik won’t work if the Kik servers are down. Therefore, it might be down when you are trying to open the picture your friend sends you. The only thing you can do in that case is to sit down and wait for the server to return online.

Or you can look at the Kik server yourself on “isitdownrightnow. They will keep you up to date on the entire Kik server and its features.

Check Server Status on

Check the report on the Kik server. Wait for it to be fixed. However, if it is available and you cannot load media files on Kik, then this next method will help you.

Fix 6: Clear Kik App Cache

You can use the cache to store your log-in credentials and other data to make your response times faster. This occurs in the Kik app so you can access the features faster. It stores your entire Kik information so you can access it faster and more smoothly.

It will cause trouble in the app if it stores too many data files than the limit. There will also be an error in allowing you to view pictures and videos from your friends and no ability for you to send messages correctly.

So, clear the Kik cache and send your friends to send you the image or video once again.

By clearing the cache, you will remove all the data you have saved in Kik. 

Android Device User

  1. Go to the settings of your device.
  2. Click on Application Manager or Apps.
  3. Search for the Kik app.
  4. Once you find it, open the Kik app.
  5. Now, tap on the clear cache or data option.

iPhone Device User

On iPhones, there is no option to clear the cache. This means that users will need to delete their Kik apps and download them again from the app store. After you agree to this, move down to the steps below. If you want, you can also choose one of the other methods listed below.

  1. Go to the iPhone settings.
  2. Click on General.
  3. Then, Click on iPhone Storage.
  4. Now locate and open the Kik app.
  5. Click on the Delete option.
  6. Next, open the Apps store.
  7. Search for Kik and download it on your device.

After clearing the cache in the Kik app, restart it and request that your friend send you the picture or video again.

Fix 7: Restart Your Device

If an error is not being caused by the Kik app, then it may be caused by your device. If it takes Kik longer than usual to load media content or messages, there could be some internal problem or bug on your device.

If that’s the case, try restarting your device and attempting to view or save videos and pictures again.

Fix 8: Update Kik App

In case a video won’t load on Kik or you can’t open media content on a video that includes videos, update the Kik App. There may be a problem with the version of Kik you have installed on your device, or maybe Kik is not capable of handling media content in older versions.

To fix Kik issues on your device, update the Kik app.

Android Device User

  1. Visit the Google Play Store.
  2. Tap on your Profile icon or three lines from the upper left corner.
  3. Then select My Apps & Games.
  4. Check for Kik updates.
  5. If there is an update button, tap it.

iPhone Device User

  1. Visit the App Store.
  2. Select the Today option.
  3. Next, tap on your Profile.
  4. Go to the Available Updates section and search for Kik.
  5. When you find one, update Kik app.

Fix 9: Report to Kik Customer Support

When none of the above methods resolves your problem with Kik videos not loading, contact Kik support.

Kik Customer Support

To report a problem, go to the Kik help center. If your pictures aren’t loading on Kik, please send them an email at

To Wrap Things Up:

In this article, we’ve provided you with a few simple steps that should help fix the problem of pictures not loading on your KIK app. We hope these tips have been helpful! If there is anything else we can do for you, please let us know by commenting below or visiting our Fix Guide Page today.

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