How to fix Samsung TV Network Error Code 012

Samsung TV Network Error Code 012: Our televisions have become more than just devices for watching shows and movies. They are now smart, connected hubs that allow us to stream content, play games, and access a world of information with the click of a button.

Samsung, one of the leading manufacturers of smart TVs, has made great strides in providing top-notch smart TV experiences.

However, like any technological device, Samsung TVs can encounter issues from time to time. One common problem users face is the Samsung TV Network Error Code 012, which can disrupt your streaming and browsing experience.

In this guide, we will explore why this error occurs, what it means, and, most importantly, how to fix it.

Why Does the Samsung TV Network Error Code 012 Occur?

Before we delve into the solutions, it’s important to understand why this error occurs in the first place. The Samsung TV Network Error Code 012 typically arises due to network connectivity issues. It indicates that your TV is having trouble connecting to the internet, which can be caused by various factors:

  1. Weak Wi-Fi Signal: If your TV is too far from the router or has obstacles obstructing the signal, it may struggle to maintain a stable connection.
  2. Router Issues: Problems with your router, such as outdated firmware, incorrect settings, or overloading, can also trigger this error.
  3. ISP Problems: Sometimes, your internet service provider (ISP) may have network issues or outages in your area, which can affect your TV’s connection.
  4. TV Software or Firmware: Outdated TV software or firmware can lead to compatibility issues with your network.

Now that we know why the error occurs, let’s move on to the practical steps to resolve it.

What You Need to Fix Samsung TV Network Error Code 012

Before you begin troubleshooting, gather the following:

  1. Network Information: Ensure you have your Wi-Fi network name (SSID) and password handy.
  2. Router Access: Access to your router’s settings interface, which usually requires a web browser on a computer or mobile device.
  3. Samsung TV Remote: Your TV’s remote control is essential for navigating through settings.

How to Fix Samsung TV Network Error Code 012

Follow these steps to resolve the network error:

Check Wi-Fi Signal: Ensure your TV is within a reasonable range of your router. Try moving the TV closer to the router if the signal is weak.

Restart Your Router: Power cycle your router by unplugging it, waiting for 30 seconds, and plugging it back in. Allow it a few minutes to restart.

Update Router Firmware: Log into your router’s settings interface and check for firmware updates. If available, install them.

Update TV Software: On your Samsung TV, navigate to the settings menu and look for the software or firmware update option. Update your TV if a newer version is available.

Forget and Reconnect: In your TV’s network settings, forget your Wi-Fi network and then reconnect by entering the SSID and password.

Change DNS Settings: Experiment with different DNS settings. You can use Google’s public DNS servers ( and as an alternative.

Contact ISP: If the issue persists, contact your ISP to check for any known outages or problems with your internet connection.


The Samsung TV Network Error Code 012 can be a frustrating obstacle to your entertainment, but with the right troubleshooting steps, you can resolve it and get back to enjoying your favorite content.

By addressing issues related to signal strength, router settings, and TV software updates, you can ensure a seamless and uninterrupted smart TV experience. Remember, patience and persistence are key when troubleshooting network issues, and with the steps outlined in this guide, you’ll be well on your way to fixing the problem.

Leave a Reply

Your email address will not be published. Required fields are marked *