Fix Snapchat Video Won't Load or Go Away

Snapchat Video Won’t Load: It is widely known that Snapchat is among the most popular apps for sending images around the world. Snapchat is an application that is loved by millions of people worldwide. Several users are attracted to one feature that keeps stories or content on the site after 24 hours. Before, Snapchat was the only application that allowed this feature, but now other apps are also offering it. Despite this, Snapchat is still a favorite because of its popularity, even for a long time.

Many users have complained that Snapchat won’t play videos or won’t open. Some people clicked on Video Snaps, but they only saw the black screen that wasn’t any error message, and they never were able to get the video to play.

Also, if you have Snapchat Messages Won’t Send, do check out Fix Snapchat Messages Won’t Send

Snapchat continuous video not working on different devices such as iPhone, SamsungLGXiaomiMotorola, etc. If the same, do this article to fix Snapchat Video Won’t Load.

How to Fix Snapchat Video Won’t Load on iPhone and Android

The majority of Snapchat users are facing problems with Snapchat videos not playing. The issue occurs everywhere, on all platforms, such as iOS, Windows, and Android.

To fix the issue, follow the article to Fix Snapchat won’t load video snaps.

Solution 1: Restart your Smartphone

Snapchat Video Won't Load
Snapchat Video Won’t Load or Go Away

It is one of the most basic ways to solve any problem related to the application. In most cases, it works if there is a minor error, such as the application does not load correctly. Therefore, if the normal reboot cannot solve the load problem, try to give a full reboot.

  • For Android Users, hold the Power Button and Volume Down button together until you see the next screen. Then follow the prompts and restart your device.
  • For iPhone Users, Press and Release Volume Up Button, Press and Release Volume Down Button, and then Press Power Button until you see Apple Logo.

Try this #Solution 1 Snapchat video won’t load, if no try the next method.

Solution 2: Clear Snapchat Cache:

Since you start using Snapchat, download all kinds of data and media to your phone; and when any of the downloads are in error, the application may behave badly and cause Snaps not to load.

Snapchat Video Won't Load
Snapchat Video Won’t Load
  • On an Android device, open Settings> Applications> Snapchat> Storage, and touch “Clear cache.”
  • Or you can open Snapchat> Settings> Clear cache to delete data cached in the application.

Note: It does not take long or cause any loss of data; simply delete all the cached files to force the application to synchronize with the Snapchat servers.

Solution 3: Clear Conversation:

Snapchat Video Won't Load
Delete a Conversation on Snapchat

If you can not load a snapshot and stories from a specific user, try to clear the conversation. To clear the conversation Go to Snapchat >> Settings >> Account operations >> Clear Conversation. Here, choose a person you will not be able to tell. But remember one thing, that is, it will remove all Snaps sent and received n conversation.

You can check this guide if you’re having trouble Snapchat Memories not Loading.

#Solution 4: Check Network Connection and Snapchat Server:

This problem may be caused by an unstable internet connection. So if you use WiFi switch to your cellular network. You can also try to change the DNS settings. This trick has helped some users. Follow these steps:

  • Go to Settings >> WiFi>> Modify Network>> Advanced Settings >> Change IP Settings to Static
  • Now change DNS1 and DNS2 to and in a respective position.

#Solution 5: Re-install Or Update Snapchat App:

Snapchat Video Won't Load
Update or Reinstall Snapchat App

Not using the latest version of Snapchat may also cause the problem to not be loaded. Open the Play Store on your mobile phone and search for the Snapchat app. Check if the update is available for Snapchat or not. If there is an update, update Snapchat to the latest version, and then reload the stories. It should work if you’re using an outdated version of Snapchat.

Read: How to fix Snapchat Could not Refresh Error

Solution 6: Check Snapchat Server Status

The next thing you have to do is check if the problem is not due to your Internet connection since the Snapchat servers are down.

Snapchat is hosted on a server and this allows you to access and use all of its features when you are in the application.

When Snapchat’s servers are down, this means you will have upload problems, etc. When your servers are down, it means that the server cannot handle the number of IP requests sent to it and this may be due to the server losing power or too many people trying to use Snapchat at once.

You can ask other people if their Snapchat is working to see if it is on the servers. If you are unable to send or receive messages, this may be an indicator that there is a problem with the server.

You can also do a simple Google search asking “is Snapchat down” and the detectors below will show you if there has been an increase in reports in the last few hours.


To Fix Snapchat Video Won’t Load, try the solutions mentioned above the next time you have a problem sharing a message. I would say that if your account is not working by now, there is an issue with the Snapchat server. All you have to do is wait. Feel free you can connect us through comments for queries related to this topic.

Leave a Reply

Your email address will not be published. Required fields are marked *