Netflix Not Working on Vizio Smart TV

These days, Netflix is one of the most widely used applications on the market. Currently, Netflix has over 220 million subscribers. Most of these subscribers use it on their phones or Samsung TVs, LG TVs, or Vizio TVs, and one Vizio TV subscriber found that the app stuck on the start screen when they opened it. They are also experiencing crashes, freezing, and black screens while using Netflix.

Netflix is Not Working on Vizio Smart TV for a number of reasons. These include slow internet, malicious cached data, or temporary defects. This issue may occur if Netflix has a server problem in your area.

Here we will discuss why Netflix does not work on Vizio tv and how you can fix the problem, and we will give you a solution by the end of this article.

Why Doesn’t Netflix Work on Vizio Smart TV?

It’s most likely that you’re having Internet problems because the Internet is down in your area. This rarely happens since Netflix is seldom disconnected. There is, however, a possibility that you are using an unaware VPN. When using an unaware VPN, the server cannot be reached.

Why Doesn’t Netflix Work on Vizio Smart TV?

In our discussion, we have considered some possible reasons, which are as follows:

Internet problem:

It is possible that Netflix will not be able to use any of the services if there is an Internet problem in your area. First, check if Netflix is working in your area.

Account Problem:

Sometimes the user’s account is blocked without him or her even being aware of it, and they can still access Netflix content. In that case, the user will not be able to access Netflix.

Older version of Netflix:

Although you may not have updated to the most recent Netflix version, there is still a possibility of difficulties.

Full memory:

If the memory in your Vizio tv has been used up completely, you may not be able to watch Netflix.


If Netflix is down or you are experiencing maintenance, you won’t be able to access any content. You will not be able to access any Netflix content during this period.

In that case, the best thing to do is wait until the Netflix engineer fixes the issue.

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Easy to Fix Netflix Not Working on Vizio Smart TV Within a Minutes

The first thing to do is to determine if an outage is occurring by checking Netflix’s Server online webpage. As another option, you can reboot your Vizio Smart TV to make your connection stronger.

There is no need to worry about false worries. Make sure your Netflix subscription is not expired, and reactivate it immediately if it is.

In case your problem cannot be solved after checking everything once, you can try one of the following solutions one by one. One of these solutions will definitely solve your problem.

Fix 1: Try the Soft Power Cycle/Reset Netflix on Vizio TV:

Cycling the software on your Vizio Smart TV can sometimes help you eliminate Netflix. If your Netflix Vizio is not working on your smart TV, then you can reset Netflix by following these steps.

  • On your Vizio Smart TV remote, press the menu button first.
  • Now select the system.
  • Then select Reset and Admin.
  • Click on the soft power cycle.

Your Vizio Smart TV will restart after a few seconds of shutting down. Upon turning on your TV, launch Netflix and see if the problem has resolved itself.

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Fix 2: Hard reset your Vizio TV/Power cycle:

If you are running Netflix on your Vizio smart tv, you can use the power cycle or hard reset method. Having your Netflix crash, unloading, or any other issues on your smart TV will be fixed when you power cycle it.

  1. Soft power cycle from the menu
  1. Press the Menu button on your remote and select the System.
  2. Choose admin and reset.
  3. Choose soft power cycle from the drop-down menu.

Launch Netflix once the soft power cycle is complete, and check if it is working.

2. Hard Reset

  1. your Vizio tv by turning it off using the remote.
  2. Once this is done, unplug the Vizio tv and hold the power button down for 10 seconds.
  3. Let’s wait 10 to 15 minutes.
  4. The Vizio tv needs to be plugged in and turned on after ten minutes.
  5. Launch watch free now and begin streaming.

If you power cycle your Vizio tv, you should be able to fix the Netflix not working issue. Please try the following steps if your issue persists.

Fix 3: Fix Your Internet Connection:

The slow internet is ignored by many Netflix users, who do not realize how damaging this issue can be. To check if your internet is working properly, you can use any application other than Netflix, such as Hulu or YouTube.

You can test your internet speed with a website like if you’re having trouble streaming content on Netflix. Alternatively, you can go to the menu on the Visio remote. Click on the network option. Choose Test Connection or Network Test.

The following steps can help you fix the problem if your internet still doesn’t work:

  • Hard reset your router: As you mentioned above, this also requires a hard reset of the TV. The router must be unplugged and disconnected for at least 5 to 10 minutes after this time interval, it must be plugged back in, powered on, and waited until it was fully operational.
  • Reconnect all cables: Check that all the cables connected to your router and modem are properly connected.

In the case of a poor or slow internet connection, try moving your router closer to your Vizio TV for a faster and more reliable connection. Connect to the Internet using an Ethernet cable if that doesn’t work.

If none of these methods work, contact your internet service provider and let them know what’s wrong.

Fix 4: Restart Netflix and Reconnect

If Netflix does not appear on your Vizio Smart TV, you can restart Netflix and try to connect.

Netflix Not Working on Vizio Smart TV

Here are the steps you need to take to restart your Netflix app and reconnect to the server:

  • On your remote, press rewind to close the Netflix app.
  • You can use the home button on an older Vizio TV as well.
  • Once the Netflix app has been closed completely, reopen it and wait for it to load.
  • If the problem persists, tap the Reconnect button on the Netflix home screen to reconnect to the server.

This may not work, so you may want to try hard resetting your Vizio Smart TV as follows.

Fix 5: Update Vizio TV Firmware

The Netflix not working can be fixed by updating the firmware on your Vizio TV. Follow the steps below to update Vizio tv firmware.

  1. On your Vizio remote, press the menu button.
  2. then, go to the system.
  3. Choose the check for updates option.

Once you have updated your Vizio TV, launch Netflix and see if it is working or not.

Fix 6: Clear the Memory Cache of Your Vizio TV:

We recommend wiping your TV cache if the problem has not improved after updating the Vizio TV and Netflix firmwares. You will be able to use your TV’s RAM more efficiently when this extra memory is freed up.

Clearing the cache of your Visio TV memory requires the following steps:

  • First, press the menu button on your remote.
  • Now go to the system and then select the reset an admin option.
  • Once here, tap the ok button and use the arrows to navigate to clear memory/factory default.
  • On the next page, you have to tap on the clear memory button.

Once this has been completed, you can launch Netflix from your TV’s home screen. Review the account again if the problem persists before taking further action against you.

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Fix 7: Change Your Netflix Account Password:

We recommend changing your account password if Netflix doesn’t work on your Visio TV and you can’t log in to your Netflix account anyway.

Follow these steps to change your Netflix account password:

  • To reset your Netflix password, go to the Netflix home page, and then tap the I forgot my password link.
  • Once you’ve entered your email address, the message should be sent to your inbox.
  • To change your password, click the link inside of your inbox.

Start Netflix and try to log in and see if it is working properly after you have completed this process. The last resort is to try doing a factory reset on your Vizio TV if you still have this issue.

Fix 8: Factory Reset Vizio TV

The above steps can not fix your Vizio TV issues. If none of these steps work, resetting your TV back to factory settings may fix the problem. If you factory reset your Vizio TV, any custom settings will be removed. Follow the steps below to Reset Vizio TV.

  1. On your Vizio remote, press the menu button.
  2. Select the system from the list.
  3. Then scroll down and select Reset & Admin.
  4. Select the Reset to the factory settings option. 
  5. Select ok to confirm.
  6. Once the reset has been completed, set up your Vizio TV.

Try to use Netflix again after completing this process. Netflix should now work smoothly. Your problem should now be resolved.


You have tried all of the above remedies. Try contacting both the Vizio and Netflix teams if Netflix is not working on your Vizio Smart TV. That should solve your issue.

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