If you’re having trouble with your Paramount Plus app on Vizio smart TVs, you’re not alone. There have been reports of the app crashing, freezing, or simply not working. In this blog post, we’ll give you some troubleshooting tips to help you get your Paramount Plus app up and running again.
Some users get stuck in Paramount’s logo screen, startup screen, or spinning wheel. Paramount Plus users are also experiencing black screens whenever they try to use the service on their Vizio TVs.
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How to Fix Paramount Plus not Working on Vizio Smart TV
In this post, we will show how to fix Paramount+ not working on Vizio smart TV.
#1. Check Internet Connection:
Check your internet connection first. YouTube is an easy way to test. If your internet is working, then you can check your internet speed using speedtest.net. Also, you can select network test by pressing the menu button on the remote.
Vizio tv will now check your internet connection. Having a slow connection may cause you to get stuck on the Paramount Plus loading screen. To improve the internet connection, move the router closer to the Vizio TV.
Additionally, you can use an Ethernet connection if you need faster speed. Those steps won’t help, so try unplugging your router for 10-15 minutes. Once you have plugged in the device and turned it on, you can check if the internet is working or not. To fix the issue, contact your internet service provider.
#2. Power Cycle
Most Vizio tv owners can fix the Paramount+ not working problem by power cycling. You will be able to hard reset your Vizio TV and remove any temporary glitch that is preventing the smart cast from working. Here are the steps to power cycling your Vizio tv.
Soft power cycle from the menu
- Press the Menu button on your remote and select the System.
- Choose admin and reset.
- Choose soft power cycle from the drop-down menu.
Launch Paramount+ app once the soft power cycle is complete, and check if it is working.
2. Hard Reset
- your Vizio tv by turning it off using the remote.
- Once this is done, unplug the Vizio tv and hold the power button down for 10 seconds.
- Let’s wait 10 to 15 minutes.
- The Vizio tv needs to be plugged in and turned on after ten minutes.
- Launch Paramount+ now and begin streaming.
If you power cycle your Vizio tv, you should be able to fix the Paramount+ not working issue. Please try the following steps if your issue persists. Also, read Paramount Plus App not Working on LG Smart TV
#3. Unplug Vizio TV from Wall
The most common way to fix the problem is to unplug your Vizio TV from the wall socket.
Here, it’s important to wait for the FULL 60 seconds. Be patient and wait at least a minute before plugging it in again.
The TV can be soft reset by following this simple step. Note that this is different from simply switching on and off the remote control!
When you plug the TV back in, you should be able to app work again.
This fix should work in about 80% of cases, but the remaining 20% can be tricky. Still, having trouble with your Vizio TV? Try the fixes below.
#4. Check Paramount+ Servers
The content delivered to Paramount+’s users is primarily provided by Paramount+’s servers. If you are getting random error messages on the platform, it could mean that Paramount+’s servers are down.
It is possible to confirm this by visiting third-party sites like Downdetector, which provide information about the current status of Paramount+’s servers and past problems it has faced.
As long as Paramount+’s servers are down, all you can do is wait. You can’t fix any server-related problems yourself.
Otherwise, follow the remaining steps below if Paramount+’s servers are working fine.
#5. Update Your Firmware
It is possible for software issues to cause problems with the Paramount app not loading on your Vizio TV. It’s always a good idea to make sure the software on your TV is the latest version.
In most cases, Vizio TV will check for and install software updates automatically if it is connected to the internet. Sometimes, this process gets interrupted and your TV runs outdated software.
To update the firmware on your TV, follow the steps listed below.
Step 1: Press the ‘Menu’ button on the remote.
Step 2: Go to System > Check for Updates.
Step 3: To begin the update, select ‘Confirm’ if there is an update available
Step 4: Wait for the update to finish.
#6. Reset the TV to Factory Settings
If your Paramount+ not working, you may need to reset the TV to its factory settings. The latest firmware on your TV can also be updated if it contains any known firmware bugs.
You probably guessed it, it’s time to restore your TV to its default settings. The hardware or software is faulty if nothing has helped.
We will do a factory reset in this step to rule out the OS as a cause.
Please Note: A factory reset will wipe clean your TV’s memory, which means all your settings, including WiFi passwords and settings, will be erased.
To Factory reset your TV, follow the steps listed below.
Step 1: On the remote, click the menu button.
Step 2: Select Settings > Reset & Admin
Step 3: Enter your password or use the default password, 0000.
Step 4: Select the ‘Reset’ option and press ‘Ok’.
Step 5: Wait for the TV to turn off and then on again.
Step 6: Follow the TV set-up instructions.
We hope that this article has helped you identify the reason why the Paramount Plus app is not working on your Vizio Smart TV. If you have any further questions or need our help with your Smart TV, please feel free to leave a comment below, or contact us using the link at the bottom right side of this page.