This article explains the solution to a problem where a Samsung TV is not recognizing an HDMI input. It is important to first determine if the TV could be the cause of the problem or if it is due to an external device. If it is determined that another device is causing the issue, then this guide will help you troubleshoot and fix your issue.
Why is HDMI Input not Recognizing on Samsung TV?
HDMI input is not recognized by Samsung TV because the requirements are not compatible. Samsung smart TVs are unable to recognize HDMI input due to the following reasons:
- Damaged cable
- Insufficient Power Supply
- Input source Issue
- Outdated Firmware
A Solution to Fix Samsung TV Not Recognizing HDMI Signal
To troubleshoot HDMI not recognizing the HDMI signal on the Samsung TV, follow these steps:
Solution 1: Check External Device
It is first important to check if the external device is working or not. The external device can be easily tested. A yellow power indicator light means that it is working. Most smart hubs have a white power indicator light. Confirm the light is on. After that, make sure all the cables and wires are properly connected. Verify that cables are secure as well. I just reinserted the port from the smart hub and smart TV after rejecting it.
Solution 2: Power Management
If the light blinks and the TV or device turns off by itself. There might be a lack of power. These devices require the proper amount of power to run.
The interference of the signal is caused by a low voltage or power supply. However, devices with low power supplies can also be damaged. In order to avoid further damage. Make sure your power supply is balanced by using voltage management devices.
If you need help checking the voltage, use a Voltmeter. Use a UPS or any other voltage management device if the voltage is too high or low. Once the device is installed. Follow these steps:
- After unplugging the device, wait for 15 seconds.
- Connect the device to the power source again and turn it on.
- Then connect the HDMI cable.
- If the error persists, repeat the steps.
Solution 3: Verify the HDMI Cable
HDMI cables are responsible for connecting the TV to the source. HDMI cable is also considered to be the input path for smart TVs. A damaged cable may be responsible for Samsung TV not recognizing HDMI input.
Make sure the cable is in good condition by using a multimeter. Several multimeter probes should be connected to the pins and the wire should be wiggled at the breakpoint to test. If the multimeter shows zero resistance or infinite resistance when you wiggle the wire. That means the cable is broken.
If a cable is broken, it is recommended to replace it to prevent input sources from not being recognized by the TV. When you can’t get your multimeter to read zero or infinite, keep checking until it does.
Solution 4: Update your Smart TV
If you can’t resolve the issue with the above method, then there might be a problem with the firmware. The firmware could be updated to fix the problem. TV. Here’s what you’ll need to do:
- Open the Settings menu.
- Choose Support.
- Click on the Software Update button.
- Click on Update Now.
When the update is complete, make sure the smart TV is set up with the correct information. Then, check if the TV is receiving HDMI signals.
Solution 5: Factory Reset Smart Hub
you will be able to reset everything external devices sometimes don’t work correctly. This type of issue can, however, be easily resolved by resetting the smart hub to factory defaults. When a smart hub is reset, additional user data is removed and the hub returns to the default settings.
If Samsung TV does not recognize HDMI input, we recommend performing a factory reset. Following these steps,
- click on Settings.
- Select the General option.
- Choose Reset.
- Please enter your PIN or 0000.
- Then select Reset.
- By selecting OK, you will complete the reset.
Upon completing the reset, check to see if the error still persists.
Solution 6: Contact Customer Support
All methods have been tried. Unfortunately, none of them is working to solve the problem. To have it fixed, please contact the customer service center.
Basically, Samsung TV doesn’t recognize HDMI input occurs when HDMI cable is damaged or the source of the input is incorrect. Nevertheless, this issue can be easily resolved by replacing the cable with a new one and by adjusting the HDMI input.
Use the power supply management tool for a balanced power supply if the voltage is too low or too high. The error might still persist. Resetting the TV and updating its firmware can help prevent this issue.