app stopped showing production usage

Monitoring your energy consumption has become easier than ever before. With the advent of smart solar solutions like Tesla’s solar panels and the accompanying app, homeowners can track their energy generation and usage with just a few taps on their smartphones.

However, what happens when the Tesla solar app fails to display your usage information?

In this article, we’ll talk about common reasons behind this issue and guide you through troubleshooting steps to get your solar app back on track.

About Tesla Solar App

Before we dive into the troubleshooting process, let’s gain a better understanding of the Tesla Solar App.

This innovative application is designed to provide users with real-time data about their solar energy production and consumption.

It allows you to monitor the performance of your solar panels, track your energy generation, and assess your overall energy usage.

Possible Reasons for Stopped Showing Production Usage

Tesla solar app not showing usage
Tesla solar app not showing usage

If you’re experiencing a situation where your Tesla Solar App is not showing your energy usage, it can be frustrating. However, there are several common reasons behind this issue:

1. Technical Glitches

Tesla Solar App may encounter technical glitches. These glitches can cause temporary disruptions in data display.

2. Network Connectivity Issues

The app relies on a stable internet connection to fetch and display data. Network issues can hinder its ability to provide real-time updates.

3. Panel Connectivity Problems

If there’s a problem with the connection between your solar panels and the app, it may result in a lack of usage data.

4. Software Updates

Sometimes, pending software updates can lead to data display problems. Ensuring your app is up-to-date is crucial.

5. Inverter Malfunctions

The inverter is a vital component of your solar system. Any malfunction in it can affect data transmission to the app.

How to Fix Tesla Solar App Not Showing Usage

1. Check Your Internet Connection

Ensure your device is connected to a stable Wi-Fi or cellular network. Weak or intermittent connections can disrupt data retrieval.

2. App Updates

Visit your device’s app store and ensure the Tesla Solar App is up-to-date. Installing any available updates can resolve compatibility issues.

The latest version of the Tesla solar app for Android and iOS is version 4.25.5, released on September 27, 2023. This update includes minor fixes and improvements.

To update the Tesla solar app on Android:

  1. Open the Google Play Store app.
  2. Tap the menu icon (three lines) in the top-left corner.
  3. Tap “My apps & games.”
  4. Find the Tesla solar app and tap “Update.”

To update the Tesla solar app on iOS:

  1. Open the App Store app.
  2. Tap the “Updates” tab.
  3. Find the Tesla solar app and tap “Update.”

3. Panel Connections

Inspect the physical connections between your solar panels and the app’s monitoring system. Ensure all cables and components are securely connected.

4. Restart the App

Sometimes, a simple app restart can clear minor glitches. Close the app and reopen it to see if the issue is resolved.

5. Contact Tesla Support

If the problem persists, don’t hesitate to reach out to Tesla’s customer support. They have the expertise to guide you through more advanced troubleshooting steps.


Your Tesla Solar App is a valuable tool for tracking your solar energy usage, but technical hiccups can occasionally occur. By understanding the potential reasons behind the lack of usage data and following the troubleshooting steps in this article, you can get your app back on track and continue monitoring your solar energy production with ease.

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