Did you recently receive your JCPenney® credit card from Synchrony Bank (Red, Gold, or Platinum)? You will find this JCPenney Credit Card login guide helpful if you have a JCP credit card account.
Whether to pay bills, set alerts, schedule payments, or view account information, here are the exact steps for logging into your JCP credit card account.
Let me briefly introduce you to the JCPenney Credit Card before we get to the login process.
Table of Contents
What is JCPenney Credit Card?
Synchrony Bank issues the JCPenney Credit Card, which can be used at physical and online stores including JCPenney (JCPenney.com), Sephora Stores (Sephora.com), and Rite Aid Stores (Riteaid.com).
What Is The Process For Getting A JCPenney Credit Card? Getting a JCP credit card is very easy. For more information about the JCPenney Visa credit card, go to apply.syf.com or visit your local JCPenney store. The only condition is that you must have a credit score of 640 or higher with JCPenney before you apply.
Most importantly, JCPenney cards don’t charge an annual fee.
I will now describe how to access the JCPenney credit card login page.
Also Read: TJMaxx Credit Card Login – www.tjxrewards.com TJX Card Sign in Sign up
Jcpenny Registration Guide for New User
JcPenny credit cards are relatively easy to use, but you should still follow these detailed guides for a smooth registration process;
- Check the statement or credit card on which you have the account number.
- Go to JCPenney’s online credit center and click “Register.“.
- Put your JCPenney card account number and ZIP code in the appropriate fields.
- To choose your user ID and password, click “Continue”.
JCPenney Credit Card Login Guide
The following steps can be followed if you are checking your credit card account information using a desktop computer:
Step 1: Visit jcpenney.syf.com in your web browser to keep track of your credit card.
Step 2: Please enter your User ID and Password.
Step 3: Click the Secure Login button.

Upon successful login, you should be able to view your credit card account.
How to Reset Account Password?
Here is how you can reset or retrieve your forgotten password: –
Step 1: Visit the JCP Credit Card Sign In page as described above.
Step 2: Click the I Forgot My Password link below the Secure Login button.

Step 3: Next, enter your User ID and Zip Code, and click Continue.

Step 4: Re-enter your new password and log in again.
Check Out: Merrick Credit Card Login – Merrick Bank Login – www.merrickbank.com
JcPenny Credit Card Payment Steps
Step 1: Visit the JCP online credit center or click here to access it.
Step 2: Please enter your user ID and password.
Step 3: To view your JCP account details, click the “Secure Login” button.
Step 4: You will need to enter your bank account information and the payment amount when you choose the “Pay My Bill” option from the navigation bar.
Step 5: Your bank account will be drafted on the specified date. To make sure your JCPenney payment won’t be late, schedule it a day or two beforehand.
How to Use the JCPenney App to Manage Your Account
The majority of people can manage their JcPenny account using a desktop computer, but a few of them may prefer to use their mobile phone, which they can do by following these steps:
- download the JCP mobile app here (Android & iOS)
- Login with your username and password
- Select the payment option from the menu ad click on proceed
The JCP credit card app not only lets you check your balance and pay your bill online, but it provides coupons, push notifications of sales, displays product information when you scan bar codes, tracks your Rewards, and lets you buy online for pickup in-store.
The JCPenney online credit center is not convenient for frequent shoppers than the app for managing accounts.
JCPenney Credit Card Phone Number
If you have an American credit card, you can contact US cardholders at 1-800-527-4403 for internet support (or 011-800-527-4403 for those in Mexico) and US cardholders at 1-800-542-0800 for general inquiries, during the following hours:
Monday – Friday | 7:00 am – 12:00 am eastern time |
Saturday – Sunday | 9:00 am – 12:00 am eastern time |
U.S. and Puerto Rico cardholders. If you are in the Virgin Islands, you can call 1-800-981-8400 during the following hours of operation:
Monday – Friday | 7:00 am – 12:00 am eastern time |
Saturday – Sunday | 9:00 am – 12:00 am eastern time |
by mail:
send written inquiries to: | For cardholders residing in Puerto Rico or U.S. Virgin Islands: |
JCPenney Credit Services customer service C/O SYNCB P.O. Box 965009 Orlando, FL 32896-5009 | JCPenney Credit Services customer service C/O SYNCB P.O. Box 364788 San Juan, PR 00936-4788 |
Conclusion
So there you have it, everything you need to know about the JCPenney Credit Card login process, which you can use to manage your credit card account from your desktop and smartphone.
JCPenney’s customer service department can be reached at 1-800-527-4403.