Samsung TV Won't Connect To WiFi? 7 Steps To Fix The Problem

This post is going to be an easy guide with instructions on how to fix Samsung TV that won’t connect to WiFi. I hope this guide will be useful to everyone who does.

Now you can catch up on your favorite Netflix shows, keep an eye on your surroundings, or listen to music while doing things around the house.

This is because Samsung smart TVs make it easy for you with internet connectivity.

However, it can be quite disappointing if you try to connect your new Samsung Smart TV to WiFi and it fails. Is it easily solvable? Of course yes.

Your Samsung TV won’t connect to WiFi? Do not worry. We have well-tested solutions for you to try before you work.

Also Read: How to Fix Samsung Smart TV HDMI ARC not Working

Reasons Why Samsung TV Won’t Connect To WiFi

Samsung TV lets you keep control of everything in one place with a built-in wireless adapter. You can connect your wireless TV to WiFi in just a few steps, and it’s best if you place the router in the same room as the TV.

However, some users have had problems because their Samsung TV not Connecting to Wifi. If that’s the case with your WiFi TV, there may be several factors behind it.

Here are some reasons that may be causing this issue.

1. No Internet Connection

First of all, make sure you have an internet connection. If the problem persists after making sure your router is working, check the following reason.

2. Weak Signals

If you are using a wireless router, it may be placed too far away, causing weak signals.

3. Worn Network Cable

If you are connecting to the network via Ethernet, the cable may be breaking the connection. Plug the cable into a different device, such as your computer or laptop, to make sure it is working properly.

4. Insects

Your Smart TV may have a general software bug that users often find on Samsung TVs. The virus causes the network settings to be corrupted if the TV is turned off for more than 10 minutes.

Your Samsung TV may not show a network connection even if it has stable WiFi signals. In this case, you will need to reset the network settings to establish a connection again.

5. Outdated Firmware

If your Samsung TV has outdated firmware that has not been updated to the latest version, it may not work with the router. You will need to update the firmware to the latest version for the connection to work.

6. DNS Configuration

Your TV’s DNS settings may not be configured correctly, causing a problem with connectivity. You can change the settings manually to connect to the Internet.

7. MAC Address Block

Your device needs a MAC address to connect to the WiFi router. Your Internet Service Provider may have blocked the MAC address of the TV from connecting to WiFi.

Must Read: How to Fix Amazon Prime Video Not Working On Samsung TV

How To Fix: Samsung TV Won’t Connect To WiFi

There are several solutions to this problem. You may only need to try the first few fixes if the problem is minor.

Here’s how to fix a Samsung tv that won’t connect to wifi.

Fix 1: Restart Your Samsung TV

General error on Samsung TVs causes damage to network settings if TV is turned off for more than 15-20 minutes. Therefore, restart your TV by following these steps:

Samsung TV Won't Connect To WiFi
unplugging the cable from the wall outlet
  1. Turn on your Smart TV for at least 5 minutes.
  2. Then turn off your TV by unplugging the cable from the wall outlet.
  3. Now, wait 20 minutes or more and then plug it in again.
  4. Re-enter your WiFi password if necessary.

If this does not solve the problem, try the next solution.

Fix 2: Restart Your Router

There may be a problem with your internet connection or your WiFi device. Your router’s DNS settings may be blocking the TV connection. Therefore, restart your router to update the Internet settings by following these steps:

Samsung TV not Connecting to Wifi
Turn off Router
  1. Turn off the router.
  2. Wait at least 30 Sec to 5 minutes and turn it on again.
  3. Wait a moment before trying to connect your TV to WiFi again.

If none of your devices in that specific area can’t connect to WiFi, your router may be too far away.

You can move your router closer to the Samsung TV or use a WiFi booster to fix the problem. Alternatively, you can use an adapter to get a wired connection.

If none of that works and other devices can connect to WiFi, try the next solution.

Also Read: How to Fix Samsung TV Error Codes[102,105,107]

Fix 3: Change Your Internet Connection

Now that you have ensured that the WiFi works on other devices, it is very likely that the router is blocking the MAC address of your Samsung Smart TV. This is how you can check:

Samsung TV WiFi Connection Issue
  1. Turn on your Mobile Hotspot.
  2. Turn on your Samsung TV and go to WiFi Settings .
  3. Connect your TV with the access point.
  4. If the TV connects to the access point, your ISP has blocked the MAC address of the TV.

If your internet configuration is the reason, contact your internet service provider.

Fix 4: Update DNS Settings

Alternatively, you can change your DNS settings manually by following these steps:

  1. On the TV remote control, press Menu > Settings .
  2. Select The network > Network settings .
  3. Tap Start and go to the IP Settings .
  4. Change the DNS settings to Enter manually .
  5. Now, change the server to “”.
  6. Tap on OK and wait for your TV to connect to WiFi.

Must Read: Easy to Fix ESPN Plus Not Working on Samsung TV / Roku / Firestick

Fix 5: Update TV Firmware

Your TV’s firmware may be out of date, preventing you from connecting to the router. You can update the firmware using a WiFi TV dongle or a USB. Here’s how you can update the firmware without the Internet:

  1. Visit Samsung Downloads on your laptop / computer.
  2. Select your Samsung Smart TV model.
  3. Download the update file and get it on your USB.
  4. Connect the USB to your Samsung TV and press Menu on the remote control.
  5. Select Support > Software Update .
  6. Then select By USB from the list of updates.
  7. Click yes when prompted to install a new update.
  8. After updating your TV, reconnect it to the network.

Fix 6: Reset The Smart Hub

When you restart your TV, you are not necessarily restarting the smart apps side. When you restart it, it reconnects the Hub and the router. Therefore, please try to reset the Hub before doing a factory reset of the TV.

Here’s how you can reset the Smart Hub:

  1. Turn on your TV and press the Smart Hub button on the remote.
  2. Go to Tools > Settings .
  3. Click the Restart option, and you will see a password screen.
  4. Enter the Samsung default password “0000”.
  5. After Smart Hub restarts, you will see a confirmation message.

Resetting may affect apps that you have already installed.

Fix 7: Factory Reset

Attention: resetting your device to factory settings will delete all user data.

If nothing works for you, a factory reset is your last resort. Sometimes a master reset is the only way to repair the device when all else fails. Here’s how to do it:

  1. Turn on your Smart TV and go to Menu from the remote control.
  2. Go to Support > Self Diagnosis .
  3. Click Restart , and you will see a PIN screen.
  4. Use the remote control to enter the Samsung default pin “0000”.
  5. Click Yes to the warning message.
  6. Wait while the TV turns off and on again after restarting.
  7. Now, try to reconnect the TV with WiFi.

If you’ve changed the pin before, but can’t remember it, you can reset it. That’s how:

  • Turn off the Smart TV and then enter Mute> 8> 2> 4 using the remote control.
  • Then press Power and the service menu will appear.
  • Finally, choose Factory Reset to reset your Samsung TV.

Hopefully, you will now be able to connect your Samsung Smart TV with WiFi.

Do You Still Have Problems?

If you are still having trouble connecting your Smart TV with WiFi, the problem may be with the hardware. For that, you will need to contact the Samsung support service for more information.

Quick Summary:

We hope this article helps you regain your peace of mind by helping you connect your Samsung Smart TV to the Internet.

Here’s a quick rundown of things to check if you’re having internet connectivity issues with your Samsung Smart TV:

  • Make sure you have a stable internet and that the WiFi signals are not weak.
  • If you are using a cable connection, make sure you have connected the hardware correctly to the TV and that the Internet cable is not damaged.
  • Make sure your TV firmware is updated to the latest version.
  • Check your DNS settings and make sure your MAC address is not blocked by the router.
  • Before factory reset, have you tried resetting Smart Hub?
  • If nothing works, resetting your Smart TV to factory settings is your best option.
  • If the software fixes don’t work, contact Samsung Support for hardware advice.


In short, watching high-quality online programs and controlling everything at home with Smart Things are the main benefits of the Samsung Smart TV.

The faster your broadband connection works, the better your movie nights will be. If your Samsung TV won’t connect to the internet, there are several solutions you can try.

For the best streaming experience, make sure you have a good internet connection and be patient if you need to reset the Smart Hub or your Samsung Smart TV.

By now, you are probably ready to kick back and watch the latest movies or your favorite series on your new Samsung Smart TV.

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