Ticketmaster Error Code U533 - How to Fix it

If you attempt to purchase tickets through Ticketmaster, you will encounter Error Code U533. There is an issue that is reported to happen on both mobile and desktop browsers.  

Why Do I Keep Getting An Error Code U533 On Ticketmaster?

We’ve listed some possible reasons why you might get this error code on Ticketmaster.

1. Server Issue: Server issues can sometimes be due to the backend or internal server. A developer can help in this case and you can wait to see if the issue is resolved.

2. Cookies issue: Sometimes, due to a slow internet connection or because the page is unresponsive, users refresh the page during the checkout process. In such cases, Ticketmaster applies security measures to prevent further cookie planting. You can resolve this issue by clearing cookies on that particular page or by logging out of your Ticketmaster account. Clearing the cache of your browser app may also help.

3. Extension issue: Chrome and Firefox extensions and ad-ins that are quite popular can conflict with TicketMaster. TicketMaster can be used in Incognito Mode on Chrome (or Private Mode in Firefox) to avoid conflicts caused by extensions or add-ins.

4. VPN and Proxy interference: Proxy servers or VPNs can impede communication between clients and customers on any kind of transaction page. Ticketmaster suffers from the same issue, making transactions impossible. Simply disable the VPN or proxy to solve this problem. 

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How to Fix Ticketmaster Error Code U533

We have mentioned some of the most effective ways to fix this error code u533, so please follow all the steps in a sequence as listed below.

Method 1: Check the Server Status:

You should first investigate whether there is a server issue affecting the purchase of tickets with TicketMaster in your area before trying any of the other fixes below.

You should check whether other issues in your area are having the same issues with the service using a service like DownDetector or IsItDownRightNow.

TicketMaster’s official Twitter account may also be a good place to check if any other users in your area are reporting the same issue.

The only option if your investigation determines that you are indeed experiencing a server problem is to wait for TicketMaster to resolve the problem.

Meanwhile, if you have not found any server problems, continue to the next possible fix below.

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Method 2: Log Out and Clear Cookies:

The problem is usually caused by a cookie that prevents access to certain checkout pages in most documented cases. A number of users experiencing the same problem reported that they were able to resolve the problem by logging out of their Ticketmaster accounts and clearing out any cookies associated with Ticketmaster.

To clear the related cookies following this scenario, log out of your TicketMaster account and follow the steps below:

Step 1: You can clear your account by navigating to the home page of Ticketmaster and clicking “Sign Out” in the top-right corner.

Step 2: You can do this by selecting the View “Site Information icon”(Lock icon) from the newly appearing context menu and then clicking on “Cookies”.

Step 3: Once you are in the Cookies in use menu, select the Allowed tab, and then click on Remove until all cookies have been removed.  

Step 4: After clearing all TicketMaster cookies, restart your browser, sign in with the platform again, and check if the issue is now resolved.

If Error Code u533 continues to occur, please move on to the next fix.

Method 3: Clear Browser Data and Cache:

According to some affected users, this error code occurred after Ticketmaster implemented a security feature on its payment checkout page. It can be fixed in this situation by clearing the data and cache of the web browser. To do this: Clear the data and cache of Chrome;

Step 1: Click on the Tree Dot of your browser and click Settings

Step 2: Then, go to Privacy & Security and click on Clear Browsing Data

Step 3: Now, include ‘Cached Images and Files’ and ‘Cookies and Other Site Data’ in the process and set the Time Range to All Time.

Step 4: Finally, hit the Clear Data button to start the process.

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Click on Clear data

Step 5: Start the browser again, then sign in to your Ticketmaster account by entering your credentials on the Ticketmaster page. Ensure that the issue has been resolved.

Method 4: Using Incognito Mode:

It has been reported that some users using Incognito mode on their browsers have been able to fix the error code U533. You can run the browser without any extensions or add-ins when you use the Incognito Mode. You just need to;

Step 1: On a Windows computer, press Ctrl+Shift+N; on a Mac, press Cmd+Shift+N. The incognito mode can also be accessed by clicking the action button (three dots at the top right corner).

Step 2: Sign in to your account on Ticketmaster and check if the error code persists.

Method 5: Disable VPN or Proxy:

A proxy server or VPN that you’re using might be the cause of the error code U533. For this reason, we recommend disabling both the VPN and proxy while using the Ticketmaster website. To disable a VPN or proxy, follow the instructions below;

Disable the Proxy

Step 1: Open the Run dialog box by pressing Win+R. Then, type inetcpl.cpl and click OK.

Step 2: In the Internet Properties window, click the Connections tab, then select the LAN settings.

Step 3: Next, go to the Proxy server section and uncheck the box beside Use a proxy server for your LAN.

Step 4: Press OK to save the changes.

Step 5: After you disable the proxy server, restart your computer and open Ticketmaster to see if the problem has been resolved.

Uninstall the VPN Client

Step 1: Open the Run dialog box by pressing Win+R and then type ‘appwiz.cpl’ and click OK.

Step 2: Once you’re in the Programs and Features window, locate the VPN application and right-click it.

Step 3: Select Uninstall and follow the on-screen instructions.

Step 4: Restart your PC after uninstalling the VPN application and then check Ticketmaster to see if the issue has been resolved.

Method 6: Try To Log Into Another Device:

Then try this simple step if none of the steps above help, including reinstalling the application, disabling proxies, and disabling your VPN connection. You may find it helpful.

If you log into another device, you might not be able to fix the error, but you might be able to sell or purchase tickets. Users have reported being able to fix this error code by logging into their Ticketmaster accounts on other devices.

You can install the Ticketmaster app on another device or open the Ticketmaster page on another device if you have that option. You must log in with your credentials in order to check if Ticketmaster is working or not.

You don’t know what to do now that nothing worked for you? You can reach out to Ticketmaster customer support for help. Visit Ticketmaster Fan Support to get in touch. The support team is available 7 days a week from 9 am to 9 pm Eastern time.

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