Amazon Fire Stick Remote Not Working

Are you experiencing issues with the Amazon Fire Stick remote not working properly? You may not recognize this remote from the ones you are used to using around your home. You may not understand what’s happening with it, so it can be difficult.    

Amazon Fire Stick is a portable device that connects to your TV through HDMI. It allows you to access your favorite photos, games, music, TV shows, and movies. The package contains a brand new Fire Stick, a remote, a power adapter, a USB cable, two AAA batteries, an HDMI extender, and an instruction manual.

Amazon Fire Stick competes directly with Chromecast and Roku. The remote, however, is causing some problems for Firestick users. Here are some easy fixes you can try before contacting Amazon customer support.    

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Firestick Remotes can become damaged?

It is very easy to use and practical to have an Amazon Fire Stick remote control. Unfortunately, the remote can break at any time. The problem usually appears after several weeks of repeated use. 

It is also possible that your Fire Stick remote will malfunction once it has been unboxed. Replacing the remote should be done as soon as possible by sending it back to Amazon. To continue watching your TV shows while your replacement remote is on its way, you can use the Amazon Fire Stick TV remote app for Android and iPhone devices. 

Why Is My Fire Stick Remote Not Working?

Do you wonder why the remote on your Fire Stick suddenly stopped working? There are several reasons why this may have happened. Below are a few possibilities.

my firestick remote is not working
my firestick remote is not working
  • One of the most common causes of a Fire Stick remote malfunctioning is its batteries. Your Firestick remote may stop working if the batteries have been inserted incorrectly or if your remote has a low battery charge.
  • The remote is not paired with the Fire Stick.
  • There is a distance of more than 30 feet between the remote control and the Fire Stick. 
  • You may have obstructions that limit the remote control’s range.
  • You might be experiencing interference with your remote due to other Bluetooth-enabled devices in your home.
  • Your replacement remote is incompatible with the Fire Stick.
  • Fire Stick remotes may stop working due to water damage or other malfunctions.

Must Read: How to Fix Amazon Prime Video Not Working On Samsung TV

Do You Know What to Do If Your Amazon Fire Stick Stops Working?

You now know some of the common reasons for issues with your Fire Stick remote, it’s time to learn how to fix them.

amazon fire stick remote not working

Replace Amazon Fire Stick Remote Batteries

You may only need to replace the batteries in your Fire Stick remote to get it working again. Replace the batteries in the remote by opening the back cover and removing the old batteries. Make sure you don’t install the batteries backward. Be sure that your remote works after putting in the new batteries. If it doesn’t, try the next step.

Do A Complete Power Cycle For Remote and Fire Stick

The easiest way to fix not being able to connect your remote to your Fire Stick is to power cycle your Fire Stick remote. Follow these steps:

  • Remove the remote’s back cover
  • by removing the batteries and waiting 10 seconds
  • Then replace the batteries and check that it works again
  • If not, unplug your TV from the wall or unplug the power to the Amazon Fire Stick
  • Wait about 30 seconds
  • Wait for the Amazon Fire Stick to appear on your TV after plugging in the TV or Fire Stick
  • . Once the Fire Stick appears, try to control it with your remote again

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Try To Pair Your Fire Stick Remote Again

The next step to fix the remote issue is to un-pair and pair it again with the Amazon Fire Stick. 

  • Turn on your TV and Fire Stick.
  • Press and hold the Home and Back buttons simultaneously for 10 seconds and then release them to unpair the Fire Stick remote
  • To pair it with the Fire Stick again, hold down the Home button for 10 seconds and then release it.
  • If you are unable to control your Fire Stick with the remote, repeat the above steps.

You can pair your replacement remote through the following steps if you are having trouble getting it to work.

  • Go to your TV settings –> Controllers and Bluetooth devices.
  • Select Amazon Fire TV remotes and then click Add new remote.
  • A Bluetooth search will be conducted to find your new Fire Stick remote.
  • Hold the Home button for 10 seconds to pair your new remote to your Fire Stick and appear in the list.

Remove Obstructions and Interferences

Fire Stick remotes won’t work when used from a long distance. Reduce the distance between you and the Fire Stick by moving your TV closer or using the remote within 30 feet of the device without any obstruction. 

Additionally, you can move Bluetooth devices to other rooms in your house or turn them off to determine if any interference from these devices is causing the Amazon Fire Stick remote to malfunction.

How to Reset My Fire Stick Remote?

Your last option is to reset your Amazon Fire Stick remote to resolve the issue. You can do this by following these steps:

firestick remote not working
firestick remote not working
  • For 15 seconds, hold the Left and Menu buttons simultaneously
  • 60 seconds later release the buttons
  • Remove the batteries from the remote
  • Unplug your Fire Stick for 60 seconds
  • Plug the Fire Stick into the TV and reinstall the batteries on the remote
  • As soon as the Home screen appears, hold the Home button for 40 seconds and release
  • Wait another 60 seconds for setup to complete

Your last option is to reset your Amazon Fire Stick remote to resolve the issue. You can do this by following these steps:

  • For 15 seconds, hold the Left and Menu buttons simultaneously
  • 60 seconds later release the buttons
  • Remove the batteries from the remote
  • Unplug your Fire Stick for 60 seconds
  • Plug the Fire Stick into the TV and reinstall the batteries on the remote
  • As soon as the Home screen appears, hold the Home button for 40 seconds and release
  • Wait another 60 seconds for setup to complete

Final Verdict

If you’ve followed this guide, you should now know why your Amazon Fire Stick Remote Stopped working. Still, if your remote is not working, check for physical damage or whether your remote is compatible with your Firestick. Hope this helps!

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