How to Fix Samsung Smart TV HDMI ARC not Working

With so many connections on the smart TV, you should be able to use and enable many of the features. However, Samsung Smart TV HDMI ARC not working could prevent you from connecting other devices to it.

Your tv can either be connected to soundbars or a smart hub. The ARC stopped working, so you might have been unable to pair those devices with your smart tv.

The Samsung smart TV uses HDMI connections to connect audio devices to the TV. Additionally, Samsung TVs have HDMI arcs that can transmit sound between the smart TV and the home theater.

In the case of the Samsung Smart Tv ARC not working, the sound is not transmitted. In any case, the audio on the device will be muted. ARC stopped working on Samsung TV is a very common issue that can be easily fixed.

Furthermore, we will provide instructions on fixing ARC stopped working on Samsung Tv. There are many methods to fix the problem, but you can stop when you find the method that has fixed it.

Also Read: Samsung Tv Not Recognizing HDMI Input: 6 Steps To Fix This Problem

Samsung TV ARC Stopped Working [Solved]

In order to fix the Samsung Smart Tv Arc not working issue. These troubleshooting instructions must be followed one by one on your smart TV.

How to Fix Samsung Smart TV HDMI ARC not Working
How to Fix Samsung Smart TV HDMI ARC not Working

Solution 1: Check HDMI-CEC:

It is possible for Samsung TVs to stop working with the ARC function when HDMI-CEC is disabled. Your Samsung Smart tv’s HDMI-CEC needs to be re-enabled in order for the arc to function again.

Some Samsung TVs support HDMI-CEC via Anynet +. As a result, do not be confused if you see Anynet + rather than HDMI-CEC on your TV. You can reactivate HDMI-CEC or Anynet + by following these instructions:

Also Read: How to Fix a Samsung TV Mode Not Supported Error

Step 1: To open the Menu, press the “Home” button on the TV remote.

Samsung tv arc stopped working
Press Home button

Step 2: Go to Settings.

samsung tv arc stopped working
Go to Setting options

Step 3: Then Click on General > External Device Manager.

Samsung Smart TV HDMI ARC not Working
Go to General > External Device Manager

Step 4: Press enter on your remote control to turn On/Off Anynet+ (HDMI-CEC).  

Samsung Smart TV HDMI ARC not Working 2021
Turn on Anynet+ (HDMI-CEC)

You should check to see if the error continues to persist.

Solution 2: Run HDMI Diagnosis

There is no sound from your smart TV or it is only partially playing. It means that the HDMI cable has low quality. After replacing the cable, you can also resolve the issue. The cable must be replaced each time there is an output problem.

It is possible to fix these kinds of problems in another way. There is an inbuilt mode for stabilizing the HDMI signal and improving compatibility with HDMI cables on Samsung TVs. In the following instructions, you will learn how to diagnose HDMI cables:

  1. Press the Home button to navigate to the menu.
  2. Click on Support, then Device Care.
  3. Then select Self Diagnosis and Signal Information.
  4. Then, Signal History > HDMI Delay Level.
  5. Choose now:
Basic: Sets the default settings for normal operation.
Slow 1: There is a small delay before determining that there is no signal coming from the HDMI cable.
Slow 2: Delays the sound significantly.

If the HDMI connection does not have a strong signal, you should select Slow 1 and then Slow 2. Poor HDMI cables will benefit from this upgrade. It is possible that the sound will be delayed.

Solution 3: Check the Sound Output

Whenever you use your Samsung TV with a third-party soundbar. Make sure HDMI ARC is enabled. You then need to switch the HDMI ARC input source on your speaker.

When your TV is ARC enabled, you can easily hear the sound. You can do this by going to Settings > Sound > Sound Output. From the list, select Receiver (HDMI).

Solution 4: Check HDMI Cable

If you want to use the ARC feature on your Samsung Tv. You should have a good quality HDMI cable. The audio cable should be in working condition. However, the ARC only functions if the cable has no damage. Make sure there is no physical damage or anything broken on the audio cable. If there is no sign of damage in the external part of the cable. There could be a chance of internal damage.

You can easily inspect the internal damage with the help of a multimeter. If there is internal damage, we strongly recommend replacing the cable with a new one. For better results, use certified cables rather than a third party.

Solution 5: Check the Audio Format

The audio format might not be supported by “Anynet +”. Samsung Smart TV HDMI ARC not working due to this reason. The Samsung TV only supports MPEG, MPEG4, FLAC, OGG, WMA, Wav, MIDI, APE, AIFF, and ALAC.

It is recommended that you listen to the audio in this format. The smart tv and Anynet+ do not support the audio format. For more information about the format, you should contact the customer center.

Solution 6: Reset the Soundbar Settings

There should be no problem with the HDMI cable or settings. ARC still doesn’t work properly. Those are the cases when you have to restore default settings to the Soundbar. You can reset your soundbar by following these steps:

  1. Turn off the smart TV and the Soundbar.
  2. Holding both Volume Up (+) and Down (-) buttons at the same time for 5 seconds is recommended.
  3. INIT will be displayed.
  4. Switch on the TV and Soundbar.
  5. From the menu, select Settings.
  6.  Change the sound output to a soundbar.
  7. The smart tv now shows a pop-up notification after the sound begins to play.

Solution 7: Check for Software Updates

The software for your inputs can be updated to resolve some HDMI Arc issues. If you are experiencing problems with your Samsung TV, then this step is imperative. In this situation, you should take the following steps:

  • Go to the Settings page.
  • Choose Support.
  • Click on Software Update.
  • Select the Update Now option.

Also, you can set the option to update automatically if you want it.

  • Go to the Settings page.
  • Choose Support.
  • Click on Software Update.
  • Highlight the Auto-Update feature.
  • Make sure the option is ON.

After the update is completed, the tv reboots in order to fix the issues.

Wrapping It Up

HDMI ARC not working on Samsung smart TV is a common issue that occurs when the cable is incompatible or the settings are incorrect. However, by enabling the Anynet+ setting, you can easily resolve the issue.

Check the output of the soundbars, repair the HDMI interface, examine the format of the audio, and then reset the soundbars if that doesn’t work. Ensure that the cable is not damaged or not connected properly.

FAQ About Samsung Tv ARC Stopped Working

1. How do I turn on HDMI ARC on Samsung TV?

1. To open the Menu, press the “Home” button on the TV remote.
2. Go to Settings, then General.
3.: Click External Device Manager and then Anynet+ (HDMI-CEC).
4. To turn it on, press the “Enter” button on the remote.

2. What is Samsung TV HDMI ARC?

 ARC means Audio Return Channel. HDMI ARC reduces the number of HDMI cables on the Samsung Tv. This allows for faster transmission of signals.

3. Does my Samsung TV have HDMI ARC?

The simplest way to check if your Samsung TV supports HDMI ARC is to check the HDMI port. TVs that support HDMI ARC are marked with the ARC label.

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